IP Gear’s Gateways Enable Smooth, Rapid Implementation of CosmoCom’s IP Contact Center
IP Gear's gateways have been selected as the converters between the Public Switched Telephone Network (PSTN) and CosmoCall Universe - CosmoCom’s IP-based universal access contact center platform - for ISIDE, a large Italian IT financial institution. The project was conducted by Spidernet Europe, the CosmoCom channel partner and the company's Reseller in Italy. Serving more than 150 banks, with a network consisting of 1,100 branches located all over the country, ISIDE designs and builds banking IT infrastructure, develops banking systems and solutions, and provides facility management, back office services and customer support.
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UK Contact Centre Slashes Call Costs Combining IP Gear and GSM Gateways
UK travel service Dial-A-Flight is part of The Lotus Group, founded in 1985. More than 80% of the group's sales are generated by its Dial-A-Flight telephone sales and Internet service, which arranges independent travel and sells 650,000 flights a year. In daily phone contact with travel consumers, Dial-A-Flight’s telephony bills represent a huge expense to the company. Find out how IP gear gateways were part the integrated solution to reduce call costs by 65% and provided an ROI within five months.
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Paradigm
Paradigm has offices scattered around the globe, each with a different telephony infrastructure. To leverage the existing equipment and slash cross-continental phone costs, the company deployed IP Gear VoIP gateways throughout the organization.
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Israeli Chain Best Buy Selects IP Gear VoIP
Best Buy is a leading electrical and electronic chain in Israel, attracting hundreds of thousands of consumers. Following a thorough examination and assessment of various systems and vendors, the company selected the VoIP equipment of IP Gear.
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